Orders are subject to our acceptance, which we may withhold in our sole discretion, including for reasons such as ineligibility, inability to confirm payment authorization, suspected fraud, shipping restrictions, and stock availability. Items in your Website cart are not reserved until your Order is paid for.
The Website may contain or provide information regarding the availability of merchandise. This information can be used to estimate the likelihood that an item will be available immediately upon Order placement. Unfortunately, we cannot guarantee that an item stated to be available will be available right away, as inventory can change throughout the day. In rare cases, a product may be available when you place an Order but sold out by the time we process the Order. Should this happen, we will notify you.
Receipt of your Order will be acknowledged by email. However, the Order is only confirmed when you receive a notification from us confirming the dispatch of the relevant item(s). No party other than us has the authority to confirm acceptance of the Order.
Goods, Pricing, and Availability
We make all reasonable efforts to ensure that all prices shown on our Website are correct at the time of going online. We reserve the right to change prices and add, alter, or remove special offers from time to time. Changes in price will not affect any order that you have already placed. In the unlikely event that we have shown incorrect pricing information, please note the following:
Where the price you paid is lower than the actual amount of the item, honor the price in your order;
Where the price you paid is higher than the actual amount of the item, refund you the difference;
Your order has not yet been processed. Then, we will notify you as soon as possible and only process the order once you have confirmed you are happy to buy at the correct price or otherwise cancel the order and refund your payment in full within two weeks.
Payment for Goods and related delivery charges must always be made in advance, and you will be prompted to pay during the order process.
We currently accept the following payment types for Orders placed on our Website: VISA, MASTERCARD, MADA, and APPLE PAY. By entering payment details onto our Website, you warrant that you are duly authorized to pay using those details. We reserve the right to decline orders without liability to you where we believe payments are not authorized, the payment method is not valid, or we do not think you are authorized to use the relevant tender type.
VAT Registration Number: 300403668400003